Selected Projects
These projects highlight my approach to designing clear, engaging learning experiences grounded in adult learning principles, thoughtful analysis, and practical application.
Featured Project
Everyday Resilience: Handling Stress at Work
In this concept project, I designed a scenario-based learning experience to help employees at a fictional company, Brightwave Solutions, manage common workplace signs of stress.
Audience: All employees at Brightwave Solutions, a mid-size technology and consulting firm
Responsibilities: Action mapping, storyboarding, visual mockups, full eLearning development
Tools Used: Storyline 360, Mindmeister, Freepik, Figma, Pixabay, ChatGPT
Supporting Project
Job Aid: Handling Hotel Guest Complaints
A quick-reference job aid that supports hotel staff in confidently navigating guest complaints through clear steps and empathetic communication.
Audience: Hotel front desk and guest services staff at Seabreeze Suites, a small beach-side hotel with retro vibes.
Responsibilities:
Needs Analysis
Visual design that supports accessibility
Development of one-page job aid
Tools Used: Canva, Figma, WCAG contrast checker